By purchasing a pair of Altix Custom Heroshoes (known here on as “Heroshoes”) you are agreeing that you (known here on as “customer”) understand and accept the following terms and conditions.
Altix Clothing LLC (known here on as “Altix Clothing” or “We”) does not accept returns on Heroshoes for any reason. Any customer who returns a pair of Heroshoes will not be granted a refund of any kind. The reason for the no returns is due to the custom nature of the shoes. All sales are final.
We are not responsible for any damages that occur to Heroshoes after the point they enter shipping, regardless of the shipping service used. If damages occur during shipping, we are not responsible for communicating with the shipping service used. In addition, we are not responsible for any Heroshoes that are lost during shipping. Lost includes misplaced, stolen or destroyed. We offer free shipping on Heroshoes for customers in the United States.
Any customer outside of the United States is responsible for paying any shipping costs. Only legal states in the United States are included in the free shipping, any territories are excluded. We do not guarantee any expected arrival dates neither or outside of the United States, including Hawaii and Alaska.
Altix Clothing uses a silicone waterproofing spray to ensure that Heroshoes repel water on the exterior and prolong the life of the ink. By agreeing to these terms and conditions, the customer accepts that Altix Clothing is not responsible for any and all medical allergies or side effects from silicone waterproofing spray. It is the responsibility of the customer to know their allergies prior to purchase.
Additionally, we use a canvas protector spray to protect the canvas on Heroshoes. Once more, the customer is responsible for knowing any and all medical allergies or side effects that they may have from such sprays.
In general, the customer acknowledges that Altix Clothing is not responsible for any medical allergy reactions or side effects that may occur from Heroshoes or any specific material within. We understand that these cases are extremely rare, but Altix Clothing has no responsibility for any reactions that do occur.
We suggest that the customer wear their Heroshoes in urban or suburban environments. We do not recommend wearing Heroshoes in extreme environments. With that warning, Altix Clothing is not responsible for the durability our products. Each pair of Heroshoes will be exposed to unique environment, therefore we cannot guarantee durability. Additionally, both our canvas protector and waterproofing sprays are not “permanent.” Permanent refers to the sprays not lasting for the life of the shoes. We recommend that our customers use a waterproofing spray per every twenty exposures to moisture, such as rain, or every two to three months in ideal conditions, such as sunny. With that said, we are not responsible for our Heroshoes after they leave our facility. This means that if a customer damages their shoes by using any spray, we are officially stating that we are not responsible. Once more, each pair of Heroshoes will be exposed to environments unique to the customer, so it is impossible for us to guarantee. It’s best to view these shoes as a piece of art, and treat them as such. By placing an order for Heroshoes, the customer is acknowledging that they agree to all of these terms and conditions in their entirety.
If you have any questions regarding these terms and conditions, please contact us at email@example.com.
A L T I X C L O T H I N G L L C . H E R O S H O E S T E R M S A N D C O N D I T I O N S